Terms & Conditions
1. ‘The Automation Girl’ is Sarah-Jane Meeson trading as The Automation Girl.
2. ‘The Client’ is the party making a booking for automation, integration, consultation, design, digital and website related services from The Automation Girl’.
3. ‘An Order’ is the request for services from The Automation Girl.
4. ‘The project’ is a term used to describe service from The Automation Girl.
The terms and conditions apply to all dealings between The Client and The Automation Girl. By placing an order with The Automation Girl, you as a Client are forming a legally binding contract for services and you agree to the following terms & conditions.
The Automation Girl is a service for business owners, creatives and professionals.
We help with digital consultations, automations and integrations to help improve business systems and assist with marketing.
We are not developers or designers but we help organize all the necessary work, team/s, designers, developers, freelancers and businesses that are needed to get the project to complete for the business owner or creatives.
We are responsible for managing the project and doing work needed to handover projects to business owners, creatives or professionals once the project is completely paid for and complete keeping projects to timelines and budget.
Our digital consultations are to help business owners understand how they can use digital means to help build systems and processes in their business, this includes demonstrations of different platforms and how to use them. We cannot guarantee that you will make money with what we advise, it is up the client to decide what is best for their business and implement what we have suggested.
Any additional consultations, phone calls and Zoom calls beyond our initial free 15 minute consult or if we go over the 15 minutes will be charged at $150 per hour.
All consultations are to be paid up front and will be charged at a rate of $150.00 per hour.
The Automation Girl is an Online Business and does not offer face to face consultations. If you require training or help to use any software for example Active Campaign beyond the training videos we provide for the services we have created please contact the software support team and they will be able to assist you.
· All quotes are valid for 14 days only.
· All prices are excluding GST unless otherwise stated.
· All prices are in Australian Dollars.
· Any additional work outside the terms of the quote will be charged at an hourly rate of $150.00 per/hour.
· The Automation Girl is not responsible for increases in materials by third party services (e.g. printers, packaging suppliers, web developers at are not within our services, software and app fees) where the increases are beyond our control.
· On the odd occasion there maybe times where extra payments are needed for items that come up that are out of scope, it’s the clients responsibility to pay these invoices immediately to ensure the projects move forward.
· A non-refundable 50% deposit is required before starting any projects over $1000 or for big projects, design or web development project. Anything under $1000 must be paid up front.
· All overseas clients are required to pay a 75% upfront non-refundable deposit.
· Payments are to be made either by bank deposit transfer or PayPal.
· PayPal is also a payment option however there is a 3% fee for this.
· All invoice terms are 5 business days from the date of the invoice.
· Accounts which are not paid on time will incur a late administration fee of $20 + GST.
· Accounts which remain outstanding for 14 days after the date of invoice will incur an additional payment fee equivalent to 5% of the projects costs for each week payment is outstanding.
· Final artwork files, logins to software and websites will not be handed over until the invoice has been paid in full.
· All work not completed within a 4-month period will be invoiced regardless.
· Payment is required for any artwork, logins to software, websites or drafts, which have been terminated on your request at any stage of development, prior to completion. Invoice will be issued as ‘work to date’.
· If debt collection is required for unpaid invoices, The Client is responsible for any costs incurred (fees/commissions payable to the debt collectors)
· The Automation Girl has the right to terminate working with a client at any time for any reason.
· The Automation Girl does get paid a small fee for affiliating certain products on the website, we only gain affiliate commission from products we love and use our self.
· The Automation Girl is an online business therefore the majority of our communication is made via email, this helps us keep track of specific requirements & any changes required.
· The Automation Girl is in Sydney Australia, so we may be contactable at different times to you. You can email SJ at firstname.lastname@example.org. Our business hours are 5.30pm to 7.30pm Monday to Thursday and 10am to 3pm on Fridays. I’m not avail
· The Client assumes full copyright and reproduction rights upon full payment of a completed project.
· The Automation Girl retains personal rights to use completed projects and concept artwork for the purpose of marketing The Automation Girl.
· All images displayed on The Automation Girl website or Facebook page are subject to copyright, and must not be copied or used without full permission from The Automation Girl and the Client. Any breach of copyright will result in legal action being taken as necessary.
· The Client allows The Automation Girl to display any projects on The Automation Girl website/Facebook page/ and portfolio for self-promotion purposes.
· The Client agrees to allow The Automation Girl to credit design work on all websites designed and any systems made by The Automation Girl.
· The Automation Girl will make every effort to meet deadlines. All quoted turnaround times are approximate. The Automation Girl will not be held responsible or liable for any costs resulting from late artwork, websites or digital integrations as a result of outside circumstances that are unavoidable. We will make every effort to communicate to the client when such events happen.
· The Automation Girl allocates up to (approx.) 39 hours per big project. Any additional hours on top of this will be charged at a flat rate of $150 per/hour and the client will be invoiced as needed.
· Approval is required for all projects, via email prior to work being released.
· Whilst all care is taken by The Automation Girl, The Automation Girl is not responsible for any spelling, grammatical, numerical errors or omissions after final approval. Even if these errors are from The Automation Girl, it is the Client’s responsibility to proof read and check thoroughly their projects to identify any errors prior to approval.
· Some designs may contain stock images that are available for purchase, these will be an additional cost to the project price and full payment of stock images must be paid upfront.
· Any images supplied by the Client must be provided in high resolution and preferably in CMYK. The Automation Girl is not responsible for colour variations in conversion from RGB to process CMYK.
· The Automation Girl is not responsible for the reproduction quality of supplied images.
COLOUR MATCHING & PRINTING.
· Whilst all care is taken, The Automation Girl does not take responsibility for Client supplied artwork that does not print properly.
· Please note that colour on projects can vary from screen to final product. Screen proofing is not indicative of final printed piece. Printed colours can vary from printer to printer, job-to-job, run-to-run, or even front to back, due to the nature of the CMYK printing process.
· Trimming can vary from printer to printer.